Frequently Asked Questions
A selection of questions we are frequently asked at Westfield Opticians. If you have a question but it doesn’t feature here then please do not hesitate to contact us.
Q4 I have a pair of frames I really like – can I have my new prescription put in them?
Yes if they are in good condition. We charge £6 to refit new lenses as we ultrasound clean them and refit them for the new lenses.
- Q1 I have been told I have astigmatism – can I wear contact lenses?
- Q2 What is Glaucoma?
- Q3 Can diabetes affect my eyes?
- Q4 I have a pair of frames I really like – can I have my new prescription put in them?
- Q5 Do I have to buy glasses from you if I have my eye test there?
- Q7 How old should my child be before they have an eye examination?
- Q8 What is a lazy eye?
- Q6 I have seen a pair of frames I like in a magazine – can you order them for me?
- Q9 How old should my child be before they can wear contact lenses?
- Q10 Can I get swimming goggles or diving masks made to prescription?
- Q11 I have slept in my contact lenses by accident what should I do?
- Q12 I’ve never needed glasses before but my near vision is becoming blurred
- Q13 Do you do NHS eye tests?
- Q14 My child has been diagnosed dyslexic – do they need glasses?
- Q15 What are cataracts?
- Q16 What is ARMD?
We have invested in high quality equipment, and as well as ordinary frames we also carry designer ranges.
With a background of dispensing optics we have good knowledge of specialised lenses to suit individual needs.
We have a return rate of 80% with our customers, in an industry where 40% is considered good.
We have a workshop on site so we can control the quality of work.
We allow half hour appointments for both NHS and private eye examinations to provide a one to one service.