Frequently Asked Questions
A selection of questions we are frequently asked at Westfield Opticians. If you have a question but it doesn’t feature here then please do not hesitate to contact us.
Q5 Do I have to buy glasses from you if I have my eye test there?
No – but we strongly advise that you go for an eye test to the place you chose to buy your frames. Correcting vision is a complicated procedure. If for any reason the client is not happy with the result or there is any dispute there is no difficulty in identifying the cause of the problem if frames and lenses are provided by one supplier.
- Q1 I have been told I have astigmatism – can I wear contact lenses?
- Q2 What is Glaucoma?
- Q3 Can diabetes affect my eyes?
- Q4 I have a pair of frames I really like – can I have my new prescription put in them?
- Q5 Do I have to buy glasses from you if I have my eye test there?
- Q7 How old should my child be before they have an eye examination?
- Q8 What is a lazy eye?
- Q6 I have seen a pair of frames I like in a magazine – can you order them for me?
- Q9 How old should my child be before they can wear contact lenses?
- Q10 Can I get swimming goggles or diving masks made to prescription?
- Q11 I have slept in my contact lenses by accident what should I do?
- Q12 I’ve never needed glasses before but my near vision is becoming blurred
- Q13 Do you do NHS eye tests?
- Q14 My child has been diagnosed dyslexic – do they need glasses?
- Q15 What are cataracts?
- Q16 What is ARMD?
We have invested in high quality equipment, and as well as ordinary frames we also carry designer ranges.
With a background of dispensing optics we have good knowledge of specialised lenses to suit individual needs.
We have a return rate of 80% with our customers, in an industry where 40% is considered good.
We have a workshop on site so we can control the quality of work.
We allow half hour appointments for both NHS and private eye examinations to provide a one to one service.